Shipping Policy

Galaxy Gems and Jewellery Delivery Information

• Delivery Charges:

  • Free delivery nationwide within Pakistan. For international charges, please contact us as they vary based on the destination country.

• Delivery Time:

  • Domestic orders (within Pakistan) typically have a delivery time of 3 to 6 working days.
  • International orders generally take 15 to 20 working days for delivery.
  • Please note that it also depends on the type of the article some articles needs more time to be ready to ship. Consider this.

• Shipping Charges:

  • Orders within Pakistan enjoy free delivery.
  • International orders incur shipping and handling costs paid by the customer. Shipping charges for international orders are calculated at checkout based on the customer's location.

• Order Cancellation:

  • To cancel an order, you must notify our customer service within 24 hours of placing the order.
  • If the order has already been dispatched, cancellations cannot be accommodated as we prioritize timely shipping.
  • For cancellations, kindly contact us before 6 pm on the day following your order placement by calling us at (+92 3474077824).
  • Galaxy Gems and Jewellery reserves the right to cancel orders in cases such as out-of-stock items or pricing errors